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Director, Product - US Retirement

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Manulife group
Full Time position
Listed on 2026-10-12
Job specializations:
  • Business
    Business Analyst, Change Management, Operations Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 128550 - 222820 USD Yearly USD 128550.00 222820.00 YEAR
Job Description & How to Apply Below

Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries.
The Product Management Director will manage a team of Product Managers/Product Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.

Position Responsibilities:
  • Process & Methodology:

    Develop and maintain standardized product management frameworks, workflows, and tools.
  • Lead a High-Performing Team:
    Lead a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution.
  • Leading change management and adoption:
    Support the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.
  • Product Planning & Governance:

    Support roadmap planning, prioritizing product portfolio activities, backlog management and facilitating data-driven decision-making.
  • Operational Execution:

    Ensure smooth coordination between engineering, marketing, sales, and support for product launches.
  • Strategic Communication:
    Expertly translate goals, manage stakeholder expectations, and align diverse teams through compelling narratives and data-driven insights.
  • Analytical Thinking:
    Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies
  • Data & Insights:

    Manage product analytics to track performance, user engagement, and feature success.
Required Qualifications:
  • Minimum of 7+ years of experience as a product delivery or product operations leader
  • Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
  • Ability to balance strategic thinking with detailed execution.
  • Exceptional organization, communication, and interpersonal skills.
  • Ability to cultivate relationships with key stakeholders across functions and levels.
  • Good understanding of project management methodologies and agile processes.
Preferred Qualifications:
  • Transformational, Strategic Thinking & Portfolio Mindset:
    Ability to translate business strategy into executable plans and measurable outcomes.
  • Operational Efficiencies:
    Ability to design and institutionalize operating mechanisms that scale predictability and performance.
  • Cross‑Functional

    Collaboration:

    Skilled at working across architecture, product, finance, operations and agile teams
  • Analytical & Data‑Driven Decision-Making:
    Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
  • Lean-Agile Practices:
    Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
  • Communication & Influence:
    Ability to present business cases and influence approvals and alignment
When you join our team:
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$ USD - $ USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills,…

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