Director, Product - US Retirement

Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Managers/Product Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.

• Process & Methodology:
  Develop and maintain standardized product management frameworks, workflows, and tools.
• Lead a High-Performing Team:
  Lead a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence.
• Foster a culture of accountability, continuous improvement, and results-driven execution.
• Leading change management and adoption:
  Support the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.
• Product Planning & Governance:
  Support roadmap planning, prioritizing product portfolio activities, backlog management and facilitating data-driven decision-making.
• Operational Execution:
  Ensure smooth coordination between engineering, marketing, sales, and support for product launches.
• Strategic Communication:
  Expertly translate goals, manage stakeholder expectations, and align diverse teams through compelling narratives and data-driven insights.
• Analytical Thinking:
  Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies.
• Data & Insights:
  Manage product analytics to track performance, user engagement, and feature success.

• Minimum of 7+ years of experience as a product delivery or product operations leader.
• Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders.
• Ability to balance strategic thinking with detailed execution.
• Exceptional organization, communication, and interpersonal skills.
• Ability to cultivate relationships with key stakeholders across functions and levels.
• Good understanding of project management methodologies and agile processes.

• Transformational, Strategic Thinking & Portfolio Mindset:
  Ability to translate business strategy into executable plans and measurable outcomes.
• Operational Efficiencies:
  Ability to design and institutionalize operating mechanisms that scale predictability and performance.
• Cross-Functional Collaboration:
  
  Skilled at working across architecture, product, finance, operations and agile teams.
• Analytical & Data-Driven Decision-Making:
  Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
• Lean-Agile Practices:
  Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
• Communication & Influence:
  Ability to present business cases and influence approvals and alignment.

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as…