Operations Director

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

• Support and Execution Supports leadership and ensures the smooth functioning of the organization. Amplifying the leaders effectiveness and help translating strategic vision into action.
• Act as a strategic partner, managing key initiatives, facilitating communication
• Partner strategically with assigned Consulting Leader to develop leadership meeting objectives and agendas, facilitate leadership meetings, and provide management oversight to strategic and tactical imperatives.
• Participate in and contribute to the development and execution of growth strategies.

Utilize performance reports and systems to turn financial data into insight, monitoring profitability and plan attainment, giving leaders the reporting they need to run the business.

• Initiative Management Participate in turning strategic objectives into actionable initiatives, developing implementation plans and performance measurements for the ongoing success of the initiative. Recognizing and determining the appropriate corrective action to ensure projects are delivered on time, within budget and scope.
• Provide interim hands-on leadership, management and oversight to troubled initiatives on an as-needed basis.

Partner with Consulting Leaders to provide change management support for internal initiatives

• Responsible for facilitating operational effectiveness with all internal functions, ensuring all supporting functions are in alignment with the business requirements.
• Business Lifecycle Support - Provide business lifecycle process (lead generation to engagement closure) and systems knowledge support to consulting leaders and team members.
• Act as an operations SME on technology deployments to ensure all business requirements are met.

Provide oversight, performance management, development, coaching and exit-counseling of assigned operational team members.

• Bachelor's degree required
• Minimum of 10 years' experience working with management level individuals
• Minimum of 5 years' experience working in a professional services firm with experience in corporate development, transactions, and/or collaborating with the office of the CFO
• Previous experience in managing others in a team environment - direct or indirectly
• Experience in navigating in a matrix reporting environment solving/resolving complex issue
• Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
• Strong financial skills, including analysis skills

• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists -
• Ability to work effectively with all levels of employees including senior leadership
• Ability to work autonomously and as a team leader
• Strong problem solving and analysis skills
• Strong organization, prioritization and time management skills
• Requires strong analytical skills and the ability to process financial information for reasonableness and accuracy.
• Ability to supervise and review the results of projects or assignments
• Ability to train, mentor and provide guidance and feedback to other team members

• Required to effectively communicate across all levels; knows audience and adapts appropriately, effective facilitation/presentation skills and strong listening skills
• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities
• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of…