Senior Product Manager, LSP Platform

Brooklyn, NY;
Washington, DC;
Boston, MA

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

Logistics Service Providers (LSPs) sit at the center of global trade. Freight forwarders, customs brokers, carriers, and 3PLs touch millions of shipments and connect shippers, suppliers, and governments. The LSP Platform team builds the products that enable keeping up with the rapid pace of government regulation, and modernizing the business processes by engaging in Altana's network. With these tools, LSPs can run a fully agentic, collaborative and cutting edge customs process covering everything needed to screen and clear shipments faster, protect their customers from risk and delays, and offer new trade intelligence services to the shippers they serve.

As Senior Product Manager for the LSP Platform, you'll own the roadmap for one of Altana's most strategic product areas. You'll work directly with some of the world's largest logistics companies to understand how goods move, where compliance and risk create friction, and how Altana can remove it. Your job is to embed Altana into the daily workflows of LSPs so it works as a native capability.

You'll also turn LSPs into multipliers for the Altana network.

You'll partner with engineering, design, data science, and our go-to-market teams to ship features that make a measurable difference for customers. You'll be accountable for adoption, usage, and customer outcomes.

• Define the roadmap for Altana's LSP products, balancing near-term customer commitments with long-term platform bets.
• Build a deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, and turn that into clear product priorities.
• Set success metrics tied to customer impact, such as fewer holds and detentions, faster clearance, lower compliance cost, and new revenue for LSPs. Track progress against them.
• Obsess over the end-user experience of brokers, compliance analysts, and operations teams who work at high volume under time pressure.
• Work with our Enterprise and Public Sector product teams so that what shippers submit, what LSPs process, and what governments receive tells a coherent, trusted story.
• Spend real time with customers through discovery, design partnerships, pilots, and post-launch feedback. Bring that insight back to the team.
• Write clear requirements engineers can build from, and prototype with AI to test ideas before production code is written.

You've shipped B2B products that customers rely on. You have 3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers.

You're relentlessly curious. You don't need to arrive as a logistics expert, but you're eager to become one. You love learning how a complex industry really works: the people, the incentives, the systems, and the workarounds nobody writes down. You ask the next question and the one after that.

You want to be side by side with customers. You'd rather sit next to a broker clearing a shipment than read a summary of the problem. You build trust with customers by showing up, listening closely, and coming back with something that works. You treat them as partners in building the product.

You own and drive outcomes. Shipping a feature is the start, not the finish. You define success by the difference you make for customers, track it, and keep iterating until the product delivers. When something isn't working, you take ownership and fix it.

You're technical enough to own the plumbing. You're comfortable with using AI in your daily workflow for prototyping and even code contributions, and you understand APIs, EDI, ETL/ELT, JSON, and integration architecture, and can go deep with engineers and customer IT teams.

You're obsessed with UX. You hate clunky integrations and high-friction workflows, and believe complex processes can feel simple.

• Experience at an early-stage or high-growth company, where you defined a product area from ambiguity rather than inheriting a mature roadmap.
• A track record of embedded customer work, such as design partnerships, pilots, or on-site discovery, that shaped what you built and led to measurable adoption.
• Experience building platform, API, or integration products where success…