Director of Evaluation and Outcomes

Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community.
By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families.Learn more b.org and join us in transforming our members, our communities, our city!

The Director of Evaluation and Outcomes leads the development, implementation, and ongoing assessment of BGCB’s evaluation and outcomes strategy. The position oversees organizational data systems and infrastructure, program and youth outcomes measurement, data analysis and reporting, research, and the use of data to inform organizational strategy, program improvement, resource development, and storytelling.

The Director fosters a culture of data-informed decision-making across BGCB and works closely with leadership, Club staff, Development, Marketing & Communications, and external partners to strengthen the organization’s understanding and communication of its impact.

Evaluation Strategy, Organizational Impact, and Governance

• Regularly present evaluation, outcomes, and organizational impact information to BGCB’s Program Committee and other internal stakeholders.
• Establish and support an Evaluation and Outcomes Advisory Board to strengthen organizational learning and evaluation strategy.
• Collaborate with internal and external stakeholders to develop and use meaningful metrics that support program quality, organizational effectiveness, and sustainability.
• Partner with the Leadership Team to develop organizational goals and key performance indicators and strengthen BGCB’s use of outcomes and impact data beyond transactional measures.
• Lead and foster an organizational culture in which data is collected consistently and used effectively to strengthen programs, strategy, and decision-making.

Data Management, Analytics, and Infrastructure

• Assess Club data needs and, in partnership with the Impact Coordinator, develop appropriate data and reporting solutions.
• Partner with the VP of Operations, Impact & Strategy to maintain and continuously improve organizational dashboards used to assess effectiveness and operational performance.
• Partner with the Impact Coordinator to maintain BGCB’s organization-wide member tracking system, support accurate and complete data entry, establish maintenance procedures, and monitor data collection practices.
• Work with the Impact Coordinator to oversee Club data infrastructure and its ongoing enhancement, translating organizational and departmental needs into functional, technical, and operational recommendations.
• Oversee and support membership data practices across Club sites, including regular coordination with Membership Directors in partnership with the Impact Coordinator.
• Maintain a comprehensive understanding of organizational data collection efforts, identify duplication or gaps, and advise Clubs and departments on using data holistically to inform decision-making.
• Oversee the collection of qualitative and quantitative data and provide accurate data for required organizational reporting, including BGCA, Unite, annual dashboards, and other reporting needs.
• Clean, analyze, and interpret qualitative and quantitative data.
  • Develop data analysis plans aligned with organizational and program needs.
  • Translate data findings into presentations, reports, insights, and…