More jobs:
CX & Success Architect Enterprise Clients
Job in
Boston, Suffolk County, Massachusetts, 02212, USA
Listed on 2026-10-30
Listing for:
JAM IT Consultancy Ltd
Full Time
position Listed on 2026-10-30
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
A leading consultancy firm in Massachusetts seeks a Customer Success Manager to enhance customer experiences and achieve retention targets. The role involves direct customer interaction, identifying growth opportunities, and improving CSAT scores. Candidates should have 10+ years in contact centers at a leadership level and a Bachelor’s degree in a relevant field. The position emphasizes stakeholder management and cloud solutions, with a focus on delivering transformation and measurable outcomes.
Step into the CX Growth & Success Architect for Enterprise Clients role at JAM IT Consultancy Ltd in MA, United States and grow with us. All applications are reviewed carefully by our team. The position is based in MA, United States. This opportunity is part of our work in Management & Operations. The advertised compensation is 90.. We aim to respond to suitable candidates as soon as possible.
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