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Senior Analyst, Retention & Customer Insights

Listing for: Liberty Mutual Group
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Liberty Mutual Insurance seeks a Senior Analyst for its Cross-USRM Analytics and Enablement team. You will merge operational and survey data to uncover drivers of retention and present actionable insights to senior leaders. Strong communication and data skills are essential.

The role emphasizes quantitative and qualitative analysis across multiple data sources, with in-office work requirements near major hubs. You will collaborate across departments and influence business outcomes.

We would love to welcome a new Senior Analyst, Retention & Customer Insights to our organisation in Boston, MA, United States.

We are currently recruiting a Senior Analyst, Retention & Customer Insights for our team in Boston, MA, United States.

This is a great role to take on the Senior Analyst, Retention & Customer Insights role at Liberty Mutual Group.

As a Senior Analyst, Retention & Customer Insights, you will play an important part at Liberty Mutual Group in Boston, MA, United States.

Position Requirements

10+ Years work experience
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