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Customer Success Operations & Insights Analyst

Listing for: Klaviyo
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 74000 - 110000 USD Yearly USD 74000.00 110000.00 YEAR

Job Description & How to Apply Below

Klaviyo is hiring a Customer Success Ops / Revenue Ops specialist to own capacity, coverage and renewal reporting. You will model headcount, run quarterly rebalancing, maintain assignment data in Salesforce and Gainsight, and deliver dashboards for CS leadership and executives.

You’ll build reports for weekly/monthly business reviews, track renewal status, at-risk accounts, and retention outcomes, and work with Sales Ops, Finance, and Data teams to align definitions across the company.

As a Customer Success Operations & Insights Analyst, you will play an important part at Klaviyo in Boston, MA, United States.

We have an opening for a Customer Success Operations & Insights Analyst in Boston, MA, United States within Management & Operations.

This role, Customer Success Operations & Insights Analyst at Klaviyo, could be your next opportunity.

Are you ready to take on the Customer Success Operations & Insights Analyst role at Klaviyo?

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