Manager of Multimedia

Position Title: Manager of Multimedia

Position Classification: Regular;
Exempt;
Full-Time; 40 hours/Week

Reports To: Senior Director of Content and Creative

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. (Up to 15% domestic and international travel)

Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship.

The Manager of Multimedia oversees the development and production of compelling multimedia content-video, photography, and motion design-that drives awareness, engagement, and fundraising for Partners In Health (PIH). This role combines hands‑on team management with operational oversight and creative guidance, ensuring visual storytelling that is high quality, ethical, and aligned with PIH's brand and values. The Manager collaborates across the global organization to surface stories, lead creative ideation, and guide the development of multimedia content across platforms.

They supervise a team of producers, editors, and archivists, maintain multimedia production standards and systems, and play a key role in managing PIH's global multimedia archive.

Team Management & Production Oversight (35%)

• Supervise a team of multimedia producers, editors, and archivists, managing team priorities, capacity planning, creative guidance, and mentorship.
• Manage vendor relationships and freelance contributors, including contracting and quality oversight.

Project & Workflow Management (30%)

• Oversee planning, timelines, and deliverables for multimedia projects, prioritize incoming requests against organization's needs and team bandwidth and serve as primary liaison with internal stakeholders to ensure alignment
• Lead pre‑production planning, including creative briefs, production schedules, and team coordination.
• Maintain production workflows and asset management systems (Asana, Canto).
• Travel, as needed, for production work.

Creative Leadership & Strategy (25%)

• Support multimedia content approaches that advance marketing, fundraising, and advocacy priorities.
• Review and approve multimedia content to maintain brand standards, including ethical storytelling practices.
• Serve as creative lead for high‑impact projects, providing editorial and visual direction.
• Ensure quality control and creative consistency across all multimedia output.

Global Collaboration & Support (10%)

• Provide feedback on multimedia submissions from global teams to maintain quality and consistency.
• Support coordination with site‑based communications teams and assist with ethical content gathering guidance.
• Support the hiring, onboarding, and training of Local Communications colleagues joining in a creative capacity

• At least 6 years of professional experience in multimedia production, including hands‑on video and/or photography work, with a minimum of 3 years of experience supervising creative professionals or managing production teams.
• Strong editorial and visual judgment, with deep knowledge of ethical storytelling practices.
• Proven ability to manage multiple projects and collaborate with diverse stakeholders.
• Excellent communication skills, with cross‑cultural fluency.
• Strong storytelling instincts and fluency in multimedia production tools and techniques, including editing software (e.g., Adobe Premiere, Lightroom, or similar).

• Experience in global health, nonprofit, or international development communications.
• Familiarity with tools like Adobe Creative Cloud, Asana, Canto, and SharePoint.
• Proficiency in a second language such as Spanish, French, or Haitian Creole.

• Demonstrates the organization's…