Hybrid CX Lead Runner Brand; DTC & Wholesale
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2025-12-01
Listing for:
Tracksmith
Full Time
position Listed on 2025-12-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A leading running brand in Boston is seeking a Customer Experience Manager to enhance their customer service efforts. The role involves leading a customer service team, overseeing operations, and fostering cross-functional collaboration. The ideal candidate has 5–7 years in customer service with management experience, strong communication skills, and a passion for delivering exceptional customer experiences. The expected annual salary ranges from $60,000 to $90,000.
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