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Strategic SaaS CSM: Drive Adoption, Retention

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Jedox
Full Time position
Listed on 2025-12-14
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 110000 - 130000 USD Yearly USD 110000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic SaaS CSM: Drive Adoption, Retention & Growth
A leading software firm is seeking a Customer Success Manager to engage with clients and ensure their success with the company's solutions. You will manage a portfolio of enterprise customers, driving adoption and strategic engagement. The ideal candidate will have 5–7 years of experience in Customer Success or a related field, along with strong communication and stakeholder management skills. This full-time position is based in Boston, MA, offering a salary range of $110,000–$130,000 per year.
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