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Customer Success Mgr./ CSM Technical Support

Head of Customer Success & Support — Scale Post-Sales Impact

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: OnRamp Technology, Inc.
Full Time position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered.
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