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Passenger Service Agent: Gate & Boarding Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Alliance Ground International
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A major ground handling company is seeking a Passenger Service Agent in Boston, MA, to provide first-class customer service and ensure the safety and security of passengers. Responsibilities include handling ticketing and baggage concerns, assisting with reservations, and responding to customer inquiries. Candidates must be at least 18 years old, have a high school diploma or equivalent, and be eligible to work in the United States.

Preferred qualifications include prior customer service or airline experience. Benefits include comprehensive medical coverage and a 401(k) program.
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