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Customer Service Rep

Account Services & Billing Support Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Water & Sewer Commission
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A municipal utility provider in Boston seeks an Account Service Representative. This role involves handling customer inquiries, resolving disputes, and ensuring efficient operations in the Account Services Department. Duties include analyzing accounts, managing records, and coordinating with other departments. Candidates should have a high school diploma, customer service experience, and proficiency in office applications. The environment is moderately noisy, and work is primarily performed in an office setting.
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