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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Hybrid Customer Support Specialist – Vision Care Tech

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Eyebot
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology company focused on vision care is looking for a Customer Support Specialist based in Boston. This hybrid role involves responding to customer inquiries, managing support tickets, and troubleshooting issues via email and phone. Candidates should have 3–5 years of customer service experience, strong communication skills, and a proactive problem-solving approach. The company offers a starting salary of $55-$60K, full health insurance, and unlimited PTO, all within a dynamic startup environment.
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