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Mobile Hospitality Associate

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Forrest Solutions
Full Time position
Listed on 2025-12-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator, Bilingual
Job Description & How to Apply Below
Position: Mobile Hospitality Associate $25

We’re looking for a reliable, adaptable, and service-driven Mobile Associate to join our team. In this role, you’ll travel to different client locations to provide on-site coverage when it’s needed most. If you enjoy variety, thrive in fast-paced environments, and take pride in stepping in seamlessly wherever support is required, this role offers the flexibility and impact you’re looking for.

Schedule

Monday-Friday

Hours

Requires flexibility 8am-5pm

Pay

$25

Reports to

Client Relations Manager or Client Relations Director

What You’ll Do

As a Mobile Associate, you’ll be trusted to jump in, adapt quickly, and represent the company professionally at every site.

You’ll travel to assigned locations to cover open shifts caused by absences, staffing gaps, or special projects, ensuring uninterrupted operations. Once on site, you’ll integrate quickly into the team, learn location-specific procedures, and perform assigned duties with minimal ramp‑up. Your flexibility will allow you to move between tasks and roles as needed, helping each location stay productive and supported.

Customer service is central to this role. You’ll interact with clients and team members in a friendly, professional manner, respond to questions or concerns promptly, and help maintain a positive work environment—even during high‑pressure situations.

Clear communication is key. You’ll stay in close contact with Workforce Management regarding your availability, schedule, and travel status, while also partnering with on‑site supervisors to ensure smooth handoffs and successful shift coverage.

You’ll also participate in ongoing training, using tools like Cornerstone to continue building skills and expanding your ability to support a variety of environments and assignments.

What We’re Looking For
  • At least one year of relevant experience.
  • Comfortable working in different settings with changing priorities.
  • Confident using Microsoft Office applications and understands the importance of confidentiality.
  • Positive, professional attitude in all interactions.
  • Works well independently but enjoys collaborating with teams, motivating others, and building strong working relationships.
  • High school diploma or equivalent is required; a college degree is preferred.
Key Traits for Success
  • Client‑first mindset and pride in delivering added value wherever assigned.
  • Detail‑oriented, organized, and able to juggle multiple responsibilities in a fast‑moving environment.
  • Clear communicator who makes sound decisions within scope and stays calm under pressure.
  • Flexibility, adaptability, and willingness to step in wherever needed.
Why Join Us?

This role is ideal for someone who enjoys variety, mobility, and making an immediate impact. No two days are the same—and your support plays a critical role in keeping teams running smoothly across multiple locations.

Seniority Level
  • Entry level
Employment Type
  • Full-time
Job Function
  • Other
Industries
  • Office Administration
Benefits
  • Medical insurance
  • Vision insurance
  • 401(k)
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Position Requirements
10+ Years work experience
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