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Hybrid CX Operations Leader: Scale
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-01
Listing for:
Aleron
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A technology solutions company is seeking a Customer Experience Operations Director to develop operational systems for high-quality customer experiences. In this hybrid role based in Boston, you will lead cross-functional initiatives, ensuring effective execution of customer experience strategies. With a competitive pay range of $80 - $85/hr and potential for direct hire, this position is ideal for candidates with strong program management skills and a passion for enhancing customer experiences.
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