Part-Time Wellness Guide

Remedy Place is a first-of-its-kind social wellness club that is redesigning the meaning of social self-care. Inside our walls, social life is never sacrificed for the decision to lead a healthy lifestyle. Instead, both are mutually enhanced. Our holistic experiences help our community members find balance, operate at peak performance, and melt away the tension caused by life’s everyday stressors—all in an ultra luxe lounge setting.

As the Wellness Guide, you’ll be the welcoming face of our club, delivering world-class hospitality and guiding guests through transformative experiences. You’ll curate memorable moments by recommending treatments, memberships, and services tailored to each guest’s unique wellness goals. This role is perfect for someone with a passion for hospitality, a love for wellness, and a knack for building genuine connections.

If you thrive in a dynamic environment where no two days are the same and want to grow your knowledge of holistic self-care, we’d love to hear from you. Join us in creating an environment where everyone leaves feeling better than when they arrived.

• Be the first and last point of contact, creating a lasting positive impression with warmth and professionalism.
• Greet and check in guests, manage reservations, and provide seamless scheduling for treatments and experiences.
• Offer knowledgeable recommendations on Remedy Place services, memberships, retail items, and Food and Beverage options to enhance each visit.
• Lead personalized tours of the club, showcasing our unique offerings.
• Handle phone and text inquiries promptly, providing expert answers about services, memberships, and club amenities.

• Stay informed on the science and benefits of our holistic self-care services through Remedy’s continued education programs.
• Empower guests with insights about our remedies and help them find the perfect treatments to support their wellness journey.
• Deliver an exceptional guest experience by maintaining the highest standards of hospitality and care throughout every touchpoint.
• Collaborate with the club team to ensure smooth daily operations and a pristine environment.
• Assist practitioners with service setup and breakdown, ensuring all experiences meet our quality standards.
• Support the execution of in-club events, workshops, and group experiences.
• Assist with inventory tracking, restocking, and receiving deliveries.
• Take initiative to troubleshoot guest issues, scheduling conflicts, or operational challenges as they arise.
• Build genuine connections with guests to identify their needs and offer personalized membership recommendations.
• Play an active role in achieving club revenue targets by upselling services, memberships, and retail items.
• Share your passion for wellness to inspire guests to join the Remedy Place community.

• Outstanding customer service skills with a consistently positive attitude.
• A natural ability to connect with high-profile clientele and build lasting relationships.
• A passion for holistic wellness and the desire to learn more about self-care practices.
• A solution-oriented mindset with strong problem-solving skills.
• Energetic, enthusiastic, and team-oriented with a strong work ethic.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities to thrive in a fast-paced environment.

• Ability to stand, walk, and move comfortably during work hours.
• Comfortable using laptops, phones, and other technology tools throughout the shift.
• Ability to lift up to 50 pounds and assist in setting up experiences.
• Flexibility to bend, kneel, and squat as needed to support operations.
• Comfortable working in high‑temperature environments when needed.
• Weekend availability required.

• Be part of a pioneering wellness brand redefining the self‑care experience.
• Expand your knowledge of holistic health and wellness through ongoing training and education.
• Work in a beautifully designed, luxurious space that promotes healing and human connection.
• Enjoy a dynamic and supportive team environment…