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Technical Support HelpDesk/Support

Data-Driven Customer Support Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Publicis Groupe Holdings B.V
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 39710 - 55110 USD Yearly USD 39710.00 55110.00 YEAR
Job Description & How to Apply Below
A leading global digital commerce firm is seeking a Customer Support Associate to assist clients with product queries and ensure their success. This role requires strong analytical skills, experience with ticketing systems, and excellent problem-solving ability. You will be responsible for fielding technical issues, maintaining client data, and monitoring support tickets. The position offers a competitive salary range of $39,710 - $55,110 annually, with a focus on creating inclusive experiences for all talent.
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