Teller, Boylston Street, Boston, MA

Full Time Teller, Boylston Street, Boston, MA

Apply for the Full Time Teller role at Santander Bank, N.A.

• Provide exceptional customer service by welcoming customers, minimizing wait times, and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross‑sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self‑service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

• High school diploma, GED, or equivalent work experience – Required.
• At least 6 months of cash handling experience – Required.
• At least 6 months of customer service experience – Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to enhance customer engagement.
• Energetic, organized, and able to multi‑task in a fast‑paced, changing environment.
• Understanding of the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which may include weekends and evenings.

The base pay range for this position is $30,000.00 – $47,000.00 USD annually. Additional benefits include a comprehensive rewards package designed to support you, your family, and your well‑being.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Frequent minimal physical effort such as sitting, standing and walking is required. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

If this sounds like a role you are interested in, please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps.