Customer Service

Platinum Coastal Group will provide pay range. Your actual pay will be based on skills and experience.

$19.00/hr - $23.00/hr

Entry-Level Customer Service Representative (In-Person) on-site role. You will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn.

• Welcome clients and provide assistance in person.
• Answer questions and offer clear, accurate information about services, processes, or policies.
• Handle inquiries and resolve concerns in a professional and timely manner.
• Document interactions, updates, and customer details accurately.
• Escalate more complex issues to the appropriate team or department.
• Follow company guidelines for communication, safety, and service standards.
• Collaborate with team members to ensure a smooth customer experience.
• Participate in training to develop knowledge of company services and procedures.

• High school diploma or equivalent.
• No previous experience required; training is provided.
• Strong verbal and written communication skills.
• Friendly, approachable, and comfortable assisting people face-to-face.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, and eager to learn.
• Ability to work both independently and as part of a team.
• Flexible availability depending on company needs.

• Comprehensive training and ongoing support.
• Opportunities for growth and advancement.
• A positive, team‑oriented work environment.
• Employee benefits and perks (varies by company).

• Customer service experience
• Customer service
• Customer satisfaction