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Client Experience Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Foundation Medicine
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 43000 - 54000 USD Yearly USD 43000.00 54000.00 YEAR
Job Description & How to Apply Below

Foundation Medicine in Boston is seeking a Client Services Representative to respond to inquiries and resolve issues, acting as a liaison between FMI and its partners and patients. You will support the fast-paced Client Services team with professional communication by phone and email.

Primary responsibilities include educating customers on FMI products, managing high-volume interactions, ensuring secure transmission of patient reports, and maintaining accurate records while meeting deadlines in

We have an opening for a Client Experience Specialist in Boston, MA, United States within Human Resources, Sales.

We are looking to fill the Client Experience Specialist position at Foundation Medicine in Boston, MA, United States.

The Client Experience Specialist role at Foundation Medicine is now open for applications in Boston, MA, United States.

Join us at Foundation Medicine as our next Client Experience Specialist in Boston, MA, United States.

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