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Strategic Customer Success Manager & Adoption

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Crayon
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager Growth & Adoption

Crayon is seeking a Customer Success Manager based in Boston to partner with customers, helping them harness Crayon’s competitive intelligence capabilities to drive retention and growth. You’ll serve as a trusted advisor, lead trainings and onboarding, and run success plans while representing customer needs cross-functionally to shape value delivery.

You will be a key driver of Crayon’s vision to become the best CS team in SaaS, working to scale customer impact and retention while collaborating

This role, Strategic Customer Success Manager Growth & Adoption at Crayon, could be your next career step.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Manager Growth & Adoption role in the description above.

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