Multilingual Helpline Specialist - Family Support
Listed on 2026-10-07
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Boston Public Schools seeks a BPS Helpline Specialist to provide exceptional customer service by phone, email, or in person. You will work within the BPS Helpline team to answer questions, resolve issues, and guide families through district processes.
The role requires multilingual abilities, strong communication, and the ability to navigate a fast-paced, diverse environment. You will document interactions in CRM, meet service metrics, and participate in trainings and outreach as needed.
We would love to welcome a new Multilingual Helpline Specialist
- Family Support to our team in Boston, MA, United States.
The following role is for a Multilingual Helpline Specialist
- Family Support with Truly Hired.
Our group is growing, and we are hiring a Multilingual Helpline Specialist
- Family Support in Boston, MA, United States.
This role is for the Multilingual Helpline Specialist
- Family Support role at Truly Hired.
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