Shelter Guest Services & Pathways Advocate
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep
Pine Street Inn is seeking a Guest Service Specialist to support guests, callers, and visitors at the Shattuck Shelter. This 40 hour per week, site-based role focuses on helping guests access emergency shelter, food, clothing, medical care, and housing services while maintaining a safe environment.
Responsibilities include data entry into HMIS, handling a multi-line phone system, and coordinating with staff and partners to connect guests with appropriate resources.
The Shelter Guest Services & Housing Pathways Advocate role at Pine Street Inn is now open for applications in Boston, MA, United States.
We are currently recruiting a Shelter Guest Services & Housing Pathways Advocate for our team in Boston, MA, United States.
This is an excellent position to take on the Shelter Guest Services & Housing Pathways Advocate role at Pine Street Inn.
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