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Insurance Customer Service & Sales Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: American Family Insurance Agency Staff
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 34000 - 43000 USD Yearly USD 34000.00 43000.00 YEAR
Job Description & How to Apply Below

American Family Insurance is seeking a customer support representative to assist insureds, clients, advisors and agencies. You will continually develop knowledge to provide expected support and monitor key performance indicators while upholding company values.

You will respond to billing and policy questions across multiple channels, take ownership of requests, and guide customers toward resolution. The role offers hourly pay between $25.00 and $31.88 with relocation support for eligible

The Insurance Customer Service & Sales Specialist position in the Management & Operations, Sales field is open for applications.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Insurance Customer Service & Sales Specialist role at American Family Insurance Agency Staff, based in Boston, MA, United States.

We are looking to fill the Insurance Customer Service & Sales Specialist position at American Family Insurance Agency Staff in Boston, MA, United States.

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