Facilities Service Desk & Dispatch Coordinator

Northeastern University in Boston, MA seeks a Facilities Customer Service Coordinator to be the first point of contact for the Facilities Division. The 24/7 Facilities Center handles roughly 50,000 work requests annually and coordinates dispatch of personnel and resources.

The role requires strong customer service, clear communication, and the ability to follow procedures in a fast-paced environment. Regular shifts include evenings, with mandatory overtime as needed.

We invite applications for the 24/7 Facilities Service Desk & Dispatch Coordinator position located in Boston, MA, United States.

For the 24/7 Facilities Service Desk & Dispatch Coordinator position at Northeastern University, we are reviewing applications now.

Step into the 24/7 Facilities Service Desk & Dispatch Coordinator role at Northeastern University in Boston, MA, United States and grow with us.

Please review the full job details above before applying.