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Healthcare Call Center Specialist: Digital Communications

Listing for: Mass General Brigham
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 24000 - 31000 USD Yearly USD 24000.00 31000.00 YEAR

Job Description & How to Apply Below

Mass General Brigham is seeking an Operator Representative I for the Digital Communications Center. This 40-hour/week role runs 11am–7:30pm, Sunday–Wednesday and Saturday, onsite at BWH Main Campus, 75 Francis St.

You will provide exceptional call center service, manage paging, assist staff, handle confidential information, and escalate issues to supervisors. The position emphasizes courteous, efficient communication and teamwork within a healthcare environment.

The Healthcare Call Center Specialist:
Digital Communications position in the Marketing & Media, Sales field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Healthcare Call Center Specialist:
Digital Communications role in the description above.

We appreciate your interest in this position.

Join Mass General Brigham and contribute to our ongoing work.

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