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Patient Concierge & Front Desk Specialist

Listing for: Boston Medical Center
Full Time position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR

Job Description & How to Apply Below

Boston Medical Center (BMC) seeks a Guest Support Services Representative to staff the front desk and call center. You will greet patients and visitors, issue passes, and help direct inquiries, while coordinating with clinical teams to support hospital operations.

Role involves rotating desk assignments, handling emergency and time-sensitive calls, and ensuring confidentiality according to hospital policies. High School diploma and 1–2 years' related experience preferred.

We are looking to fill the Patient Concierge & Front Desk Specialist position at Boston Medical Center in Boston, MA, United States.

Join Boston Medical Center and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Patient Concierge & Front Desk Specialist role at Boston Medical Center, based in Boston, MA, United States.

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