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Senior AI Adoption & Enterprise CSM Leader

Listing for: Relativity
Full Time position Listed on 2026-11-13
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR

Job Description & How to Apply Below

Relativity, a leading legal technology company, seeks a Senior Customer Success Manager to own outcomes for large accounts and drive AI adoption across enterprise teams.

You will lead multi-use case adoption, governance discussions, and change-management efforts, delivering measurable ROI and executive-level insights. The role emphasizes strategic partnership, stakeholder influence, and cross-functional collaboration across the org.

Our team is growing, and we are hiring a Senior AI Adoption & Enterprise CSM Leader in Boston, MA, United States.

We have an opening for a Senior AI Adoption & Enterprise CSM Leader in Boston, MA, United States within Sales.

This role, Senior AI Adoption & Enterprise CSM Leader at Relativity, could be your next move.

Are you ready to take on the Senior AI Adoption & Enterprise CSM Leader role at Relativity?

Position Requirements

10+ Years work experience
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