Port Claims & Customer Service Manager
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Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Massachusetts Port Authority in Boston is seeking a Manager, Customer Service/Port Claims to lead complex maritime claim resolutions and data-driven risk analysis. You will evaluate risk, negotiate outcomes, and build relationships with internal teams and external partners.
You will collaborate with operations, safety, and finance to investigate issues, drive accountability, and strengthen processes that reduce future incidents while upholding safety and regulatory standards.
The Port Claims & Customer Service Manager position in the Management & Operations field is open for applications.
Full responsibilities and requirements are described in the listing above.
Learn more about the Port Claims & Customer Service Manager role in the description above.
We appreciate your interest in this position.
Join Massachusetts Port Authority and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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