Patient Concierge; Onsite Escort & Wayfinding

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking an Escort Services Coordinator to coordinate the safe movement of patients, visitors, and staff. You will receive escort requests, gather details, prioritize, and dispatch personnel across the campus.

The role requires a high school diploma, 1–2 years of customer service experience, familiarity with hospital operations, and strong teamwork. Onsite, 40 hours/week, pay range $20.84–$29.79 per hour with benefits.

We are looking to fill the Patient Experience Concierge (Onsite Escort & Wayfinding) position at 5110 Massachusetts Eye and Ear Infirmary in Boston, MA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Patient Experience Concierge (Onsite Escort & Wayfinding) role in the description above.