Member Outreach and Engagement Consultant, DentaQuest; Massachusetts, Boston Metro Area

Position: Member Outreach and Engagement Consultant, DentaQuest (Massachusetts, Boston Metro Area)
Member Outreach and Engagement Consultant, Denta Quest (Massachusetts, Boston Metro Area) page is loaded## Member Outreach and Engagement Consultant, Denta Quest (Massachusetts, Boston Metro Area) locations:
Wellesley Hills, Massachusetts time type:
Full time posted on:
Posted Todayjob requisition :
JRSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
* Denta Quest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
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* Job Description:

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* Location:

** Must reside in or around Boston Metro Area, Massachusetts
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* The opportunity:

** Member Outreach and Engagement Consultant develop member outreach initiatives that maximize goals related to improvements in oral health outcomes and oral health literacy and network with community organizations, providers and health plans to increase oral health awareness.
** How you will contribute:
*** Collaborate with internal teams including marketing, data science and national outreach and connect with external community groups and state agencies to develop and execute customized outreach strategies for improving oral health outcomes of enrollees
* Implement enrollee outreach and education programs with the goal of improving oral health literacy as well as ensuring compliance l with contractual requirements.
* Develop and implement strategy to increase enrollee utilization to and achieve dental EPSDT goals as required by client contract and/or goals.
* Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness.
* Manage workflow, time and program interventions within budget parameters and contractual timelines.
* Provide enrollee care coordination including collaboration with Case Managers, Client Engagement and/or Provider Engagement to facilitate enrollee access to care
* Track and monitor performance measures and report results to management and state agency if applicable.
* Organize, plan and source community opportunities to participate in events (health fairs, faith-based organizations, schools etc.) to provide enrollees with education on oral health and when feasible secure provider to conduct onsite dental screenings.
* Provide enrollees with guidance and referrals during events based on information gathered during interactions with enrollees and results of dental screening.
* Attend and plan events throughout the state based on results of EPSDT metrics, county demographics and utilization patterns. Ensure events are distributed equally throughout the state, rural and urban areas and comply with quota and requirements of the contract.
* Represent the company in a professional manner at all times.
* Communicate to management ways to improve processes and productivity of company.
* Establish and maintain professional relationships with client and community contacts.
* Complete special projects as requested.
** What you will bring with you:
*** High school diploma
* College degree in a related field is preferred.
* 2 years job related experience.
* Health education or education experience.
* Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook)
* Typing skills of 40+ words per minute.
* Effective oral communication and business writing skills.
* Attention to detail, accuracy and organizational skills.
* Effective interpersonal skills.
* Ability to prioritize and adapt to changing priorities.
* Required to attend additional training as requested/deemed necessary.
* Frequent travel up to 30% of the time, including ability to travel long distances.
* Experience working in a managed care environment is preferred.
* Knowledge of healthcare advocacy activities is preferred.
* Knowledge of the Medicaid program requirements is preferred.
* Must be able to lift up to 25lbs.
* Must have reliable transportation.

Salary:  $63,000 - 90,000  At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position…