Patient Care Representative

Patient Care Representative – 42 North Dental

Full‑time role supporting dental practices and providing exceptional patient care.

42 North Dental is committed to providing quality dental care and exceptional patient service. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on patient communication, the receptionist helps with all administrative functions of dental care.

• Interact with patients positively via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate, and collect patient payments.
• Maintain and manage patient records from initial forms through billing procedures with accurate data entry.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Health Care Provider. Industries:
Hospitals and Health Care.

Location:

Boston, MA.