Retail Design Specialist

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Retail Experience Design Specialist I to help bring the WHOOP brand and product experience to life across physical retail environments. As a member of the Retail team, you will support the design and development of engaging, functional, and distinctly WHOOP spaces that introduce consumers to our products and create memorable brand experiences.

In this role, you will apply your architectural training and design skills to help translate creative concepts into thoughtful physical environments. You will work cross-functionally with Retail, Brand, Creative, Operations, and other partners throughout the design process—from early concepts and spatial planning through design development, documentation, production, and installation.

The ideal candidate is a recent Master of Architecture graduate with strong spatial and visual design skills, a high level of attention to detail, and an interest in applying an architectural design background to retail and experiential environments. You are curious, collaborative, comfortable working through ambiguity, and excited to develop your craft in a fast-paced environment.

• Support the design and development of WHOOP retail environments, including stores, shop-in-shops, pop-ups, fixtures, displays, merchandising elements, signage, and other physical brand touchpoints.

• Translate WHOOP brand principles and creative concepts into compelling spatial experiences that balance aesthetics, functionality, product storytelling, and the customer journey.

• Develop architectural and spatial design concepts through sketches, plans, elevations, 3D models, renderings, material studies, and presentations.

• Support space planning and layout development, considering customer flow, product interaction, merchandising, accessibility, and operational requirements.

• Create and maintain design documentation that clearly communicates design intent to internal stakeholders, vendors, fabricators, and other external partners.

• Partner with cross-functional teams across Retail, Brand, Creative, and Operations to understand project requirements and translate business and customer needs into physical design solutions.

• Participate throughout the design process, from early concept development and design iteration through production, installation, and launch.

• Assist in the research and selection of materials, finishes, furniture, fixtures, lighting, signage, and other environmental elements appropriate for WHOOP retail experiences.

• Support prototype development and design reviews, incorporating feedback and helping refine solutions based on feasibility, cost, schedule, and customer experience.

• Collaborate with vendors, fabricators, and external partners to communicate design requirements, review samples and prototypes, and help ensure final executions align with design intent and WHOOP quality standards.

• Help develop and maintain retail design standards, guidelines, templates, and documentation that create a consistent WHOOP experience across different locations and formats.

• Stay informed on trends and innovations across architecture, retail, experiential design, materials, fabrication, and consumer environments, bringing relevant ideas and inspiration back to the team.

• Manage multiple projects and design deliverables simultaneously while maintaining a high level of organization, accuracy, and attention to detail.

• Travel up to 10% domestically and internationally to support site visits, installations, retail openings, vendors, and project partners.

• Master of Architecture…