Product Designer; Consumer

Counsel’s mission is to multiply the world’s healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter.

[learn more on our blog]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, Deep Mind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

We’re looking for an exceptional Product Designer to define what consumer healthcare should feel like. Counsel is leading the way to a world where every person has a trusted, AI-enabled doctor in their pocket. You’ll design that experience end-to-end, from a patient’s first question through advice, prescriptions, labs, and referrals.

Healthcare has never been held to a consumer bar; most of it feels institutional, confusing, and cold. You’ll change that. Joining on the ground floor with real early traction, you’ll help shape the core patient experience by setting the visual, interaction, and motion standards that define our product. You’ll play a critical role crafting a product that patients trust with their health, as considered and alive as the best consumer products they use every day.

• Shape the core experience of receiving care, from education and advice through prescriptions, labs, referrals, and follow-ups across our mobile and web surfaces

• Set and continually raise the bar for visual, interaction, and motion craft, sweating the micro-interactions, transitions, and details that make an experience feel trustworthy & considered

• Develop a deep understanding of patient and clinical needs, and translate the messy reality of healthcare into simple, intuitive experiences

• Leverage cutting-edge tools to rapidly prototype, test, and iterate on innovative 0→1 experiences, moving fast from concept to polished execution

• Build and evolve our product design system and interaction patterns so craft and consistency scale as the team grows

• Collaborate cross-functionally with product, engineering, and clinical teams

• You’ve shipped consumer products people love, ideally in early-stage startups or high-growth, dynamic environments

• You’re an early adopter of the latest design tools:
  Claude, Paper, Remotion, etc. You’re producing high quality work while reimagining how we work

• You’re AI-native, you’re building tools to automate the routine parts of your work so you can focus on the highest impact areas

• You’re technical. Code may not be your primary medium, but you’re fluent enough to prototype in it and collaborate deeply with engineers.

• You care deeply about people and creating positive outcomes for their health

• 3+ years of consumer-focused product design experience, with a portfolio that demonstrates an exceptionally high bar for visual design

• Mastery of interaction design and a strong point of view on motion. you know how timing, transitions, and feel build (or break) trust in a product

• Comfort navigating ambiguity and moving confidently to bring new features to life 0→1

• Consumer sensibilities: taste shaped by the best consumer products, and the judgment to know what delight means in a…