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Student Services Coordinator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Kaplan International
Full Time, Apprenticeship/Internship position
Listed on 2025-12-25
Job specializations:
  • Education / Teaching
    Bilingual
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
** Job Title
** Student Services Coordinator
** Job Description
**** Position Summary
** The Student Services Coordinator is responsible for providing guidance and support to our international students throughout their time s is a temporary role through Oct 3rd, with the possiblity of an extension or coversion to a permanent position.
** Key

Job Responsibilities
** The Student Services Coordinator will help to create a friendly and inviting English speaking environment for our short and long-term international students and will be responsible for a combination of some or all of the following:
* Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KI
* Assist in keeping the school compliant with state, national, and organizational standards of compliance
* Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts
* Domestic marketing activities, including community outreach events and activities, phone calls, etc
* Planning and/or execution of daily, weekly, monthly activities; creating monthly activities calendar
* Housing options recruitment and procurement and student placement
* Deliver outstanding hands-on student service
* Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes
* Cash management: book deposits, payments, etc
* Internship recruitment and placement
* University admissions guidance and counseling
* Other duties as assigned
** Minimum Qualifications
*** Bachelors Degree or equivalent
* US Citizen or Permanent Resident (mandatory for DSO)
* 1-2+ years in a business or operational setting
* Ability to work evenings and weekends
* Must be authorized to work in the United States
** Preferred Qualifications
*** Prior experience with international students and/ or advising
* Experience with database systems
* One or more foreign language ability
** Once hired, must
*** Be aware of who is the designated safeguarding Lead for Kaplan Languages
* Be aware of how to identify safeguarding concerns and how to appropriately respond to these
* Complete, in a timely fashion, any safeguarding training assigned to you
* Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school
* As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams
* Must pass a criminal background check
** Physical Requirements
*** Sitting* Standing
* Walking* Climbing
* Lifting up to 50+ pounds
* Pulling* Pushing
* Carrying* Grasping
* Reaching* Bending
* Visual Acuity
* Color Determination
* Speaking* Listening
* An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required
*** Location
* * KAP Boston MA 11 Beacon Street
** Employee Type
** Employee
* * Job

Functional Area

** Student Experience Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions.  

Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors.  Additionally, certain positions are bonus or commission eligible.

Kaplan International, the international division of Kaplan Inc., encompasses a range of businesses: a dynamic  with 40-plus schools across the globe, a range of s which help international students progress onto degree programs at top-ranked university partners in the U.K., U.S., and Australia, a leading higher education institution in where more than 18,000 domestic and international students study towards diplomas and degrees and a professional and vocational training operation in Australia and Asia Pacific.
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