Research Administration Training Manager, Research Operations, Analytics & Systems

RESEARCH ADMINISTRATION TRAINING MANAGER, Research Operations, Analytics & Systems

Location:

Boston, MA, United States.

Position Type:
Full‑Time / Regular. Salary Grade 49 (Base $80,000–$100,000 annual). Salary set in context of experience, qualifications, and internal pay comparison.

Sponsored Programs is part of the Office of Research, an environment dedicated to supporting researchers through the lifecycle of projects from grant finding to proposals to invention development. The Training Manager will design, develop, implement, and manage training guidance and processes that ensure compliance with accounting principles, sponsor requirements, state and federal guidelines, and University policies. The role reports to the Director of Training and Development and ideally has experience in research administration.

Focus is on onboarding new administrators and providing them with foundational training to support faculty in grant and finance administration.

• Develop and deliver specialized training on the full lifecycle of sponsored research (pre‑award, post‑award, compliance, closeout) and translate complex federal regulations and University policies into accessible training content for central and departmental staff and faculty.
• Assist with the design, development and delivery of comprehensive training programs using evidence‑based instructional design principles (ADDIE, backward design, adult learning theory) for research administration staff at all levels.
• Assist in planning training curriculum using instructional design workflows (e.g., outlining, action mapping, storyboarding, prototyping, user testing).
• Create engaging multimedia learning materials including e‑learning modules, job aids, videos, and interactive workshops.
• Conduct needs assessments, gap and root‑cause analyses, and provide recommendations for correction.
• Design and implement program evaluation frameworks, generate surveys, analyze training data, and assist with the creation of dashboards to measure program impact and demonstrate ROI.
• Collaborate with stakeholders across the University to ensure training alignment with institutional goals.
• Lead large‑scale training initiatives, manage cross‑functional project teams and working groups, and develop strategic training roadmaps aligned with organizational priorities and regulatory changes.
• Manage Sponsored Research web pages, the SP blog, and communications.
• Provide additional support for ad‑hoc projects.

• 5+ years of progressively responsible experience in research administration (pre‑award and/or post‑award) or 3+ years with a master’s degree.
• Experience managing large‑scale projects and working with cross‑functional teams.
• Proven track record leading training programs of significant scope and complexity (preferred).
• RACC certification (CRA, CPRA, or CFRA) preferred.
• Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, Adobe Creative Cloud, Camtasia, Canva, and Figma.
• Experience with Qualtrics, Zoom, polling software, Learning Management Systems.
• Familiarity with e‑learning authoring tools (Articulate Rise/Storyline) and AI applications in research administration (ChatGPT, Copilot, Notebook
  
  LM).
• Advanced knowledge of federal research compliance regulations and sponsored programs policies.
• Strong project management and analytical skills with ability to lead cross‑functional teams, evaluate programs, and solve complex problems creatively.
• Excellent communication skills with ability to translate complex concepts for varied audiences and passion for developing engaging learning experiences.

Bachelor’s degree required; 5+ years of experience equivalent to a degree. Master’s degree may substitute for fewer years of experience.

Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.

All applications must include a cover letter to be considered.

We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, or other protected class. We are a VEVRAA Federal Contractor.