Director of Workforce Development at Immigrant Family Services Institute

Can you meet with an employer partner on Monday and present a workforce road map to senior leadership on Thursday? Immigrant Family Services Institute is looking for a Director of Workforce Development who wants to do both.

River walker Talent has been retained by Immigrant Family Services Institute (IFSI) to lead this search.

Job Type: Full-Time, Exempt | Hybrid, Mattapan HQ with travel across Greater Boston sites | Salary: $90,000–105,000 annually + benefits

Reports to:

Chief of Staff and Programs, Jennifer Pamphile

Supervises: 3 core staff across sites, and supports 12–14 instructors

Location:

Mattapan, MA (hybrid), with travel to Brockton, Malden

IFSI provides holistic education and workforce solutions, empowering immigrants to succeed in today's job market with support and training. Services range from ESOL classes and job readiness training to licensed nurse aide training programs. We emphasize integration, education, and advocacy to create meaningful opportunities for the immigrants that we serve, with a focus on recently arrived immigrants. IFSI addresses the needs and aspirations of recently arrived immigrants through direct service programming, thought leadership, coalition building, and advocacy.

The Director of Workforce Development will lead IFSI's workforce development model at a pivotal time. IFSI has staff focused on ESOL, computer, Nurse aide and home health aide instruction, and this role builds what comes next for students and instructors. That means connecting them to training, employers, and jobs. This leader will evaluate the current model and strategic road map, determine next steps, and build and carry out a plan to reach those goals.

The Director will build out IFSI's workforce development components. This includes developing employer relationships, creating a pipeline that moves students from IFSI's classes and training programs into jobs, and collecting and using program data to show what is working. Current career pathways include healthcare and early childhood education, with the goal of expanding into culinary arts and biotechnology

This is a strategic role. The ideal candidate is a strategic thinker and a hands-on leader. You can look at IFSI's workforce development model as a whole, streamline what is not working, and build the systems, partnerships, and data practices that help students move into good jobs. You will balance day-to-day oversight with building and implementing a long-term plan for the department.

• Gain a deep understanding of all workforce programs across IFSI's 3 sites, and the staff, instructors, and students in them.

• Evaluate IFSI's workforce development model and the strategic road map, including career pathways, employer partnerships, job placement, and how program data is collected.

• Identify what is working and should continue, what needs to change, and where the gaps are.

• Provide onboarding, professional development, and support to instructors.

• Build relationships with staff, instructors, department leads, and leadership to establish trust and alignment.

• Share your findings and recommended next steps with senior leadership.

• Build a strategic plan with senior leadership, with clear goals, timelines, and measures of success.

• Move forward on what is working, and begin streamlining or redesigning what is not.

• Put systems in place for instructor support and evaluation, data tracking, and funder reporting.

• The department is running on the plan, with regular check-ins on progress and adjustments as needed.

• Staff and instructors have clear…