Quality Manager

Employment Type:

Full-Time

FSLA:
Salary/Exempt

Division:
Field Operations

Department:
Quality

Reports to:

Regional Quality Manager

Supervisory Duties:
No

The Quality Manager (QM) will collaborate with several project teams throughout the lifecycle of their assigned projects. Their main responsibility is to support and be a technical and field resource for project teams. This dynamic role includes direct correspondence with the project teams, client/owner, manufacturers, design partners, and other stakeholders while working closely with trade partners to establish quality expectations and ensure execution of site-specific quality management plan (SSQMP).

Responsibilities / Essential Functions

Serves multiple projects with varying degrees of support based upon the site-specific needs, which may include:

* SSQMP:
Work with project teams to review and finalize their site-specific quality management plan.

* Lessons Learned:
Facilitate lessons learned process with assigned project teams. Provide guidance regarding lessons learned review and application during development of SSQMP and preoperational meetings.

* Training:
Provide training for project teams and subcontractors on quality initiatives, processes, and software/tool utilization (Procore/Templates/Guides).

* Field Checks:
Review of project documents and specifications to aid in development and execution of field checklist, conduct field walks and review of on-going work, support building plans for tracking and resolving deficiencies (including third party, owner/architect/engineer, and internal items).

* Constructability:
Participate in constructability review process as directed.

* Mock-Ups/Initial Installs:
Work with project teams to develop tracking and documentation of both mock-ups and initial installations. Help to identify high-risk and repeatable scopes/assemblies, review installation instructions and requirements, and help plan a successful installation to be used as a quality guidepost for the work.

* Quality Pre-Operational Meetings:
Track and support teams in the development of Quality Pre-Operational Meetings (agendas, document review and compilation, coordination with subject matter experts, etc.). Participate in meetings for high-risk scopes, or as otherwise directed.

* Material Verification:
Assist with the review and verification of incoming materials prior to use on site.

* Punch List / Turnover:
Work with the team to develop a mutually understood plan, inclusive of all stakeholders, for Punch List, Closeout, and Turnover. Support both the documentation and field efforts to successfully resolve outstanding issues.

Additional Responsibilities include:

* Subject Matter Expertise (SME):
Based upon the background and specialty education of the candidate: participate in the development of scope-specific templates and quality plans, participate in meetings and working sessions related to their expertise, assist with the review in-field of specialty items as directed.

* Corporate Quality Initiatives / Process Improvement:
Actively note feedback and lessons learned and identify items that could help improve processes and reduce rework. Participate in working sessions, cross-departmental meetings, presentations, etc. as directed to help implement positive change.

* Contracts and Specifications:
Review contracts and specifications for quality related language to help project teams understand requirements.

Key Skills

* Strong communication skills.

* Relies on extensive experience and judgment to plan and accomplish goals.

* Understanding of the Three Phases of Control.

* Ability to effectively manage diverse groups and teams, including outside testing agencies or subject matter experts/specialists.

* Strong initiative and problem-solving abilities.

* Ability to multi-task and self-prioritize.

* Motivated and driven.

* Ability to work in a team environment with a primary focus on collaboration.

Required Experience

* Requires a bachelor's degree in engineering, architecture, construction management, engineering technology, building construction, building science or related field.

* 7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, Architect, Consulting Engineer, Quality Inspector or similar.

* OSHA-30 certification.

* Construction Quality Management for Contractors (CQM-C) Certification.

* Must be familiar with the requirements of EM 385-1-1 and have experience in the areas of hazard identification, safety compliance and sustainability.

* Experience leading and directing the work of others.