Financial AID Counselor, Enrollment, Financial Assistance

Financial Aid Counselor – Enrollment, Financial Assistance

Boston University, Boston, MA, United States

Full‑time / Regular

Salary Grade 45 – $48,075.00 – $60,625.00

Boston University Financial Assistance seeks a Financial Aid Counselor to review financial aid applications for undergraduate students and support the operations of the office. The counselor will award federal, state, and institutional funds and provide customer service via phone and email, working closely with Admissions, Registrar, and Combined Enrollment Services.

• Provide guidance and support to front‑line customer service colleagues regarding financial aid policies, regulations, and application procedures.
• Analyze and resolve conflicting information on student financial aid applications to facilitate the awarding of federal, state, and institutional aid.
• Support management of federal, state, and institutional award and compliance through recurring and ad‑hoc projects.

• Bachelor’s degree required.
• At least one year of service‑ and detail‑oriented experience.
• Strong analytical, problem‑solving, and organizational skills.
• Effective communication skills and ability to work in a fast‑paced, team‑oriented environment.
• Cover letter required for consideration.

• Remote‑local work with occasional in‑person events; residing within three hours of the University required.
• Generous benefits package: health, dental, life insurance, tuition remission, retirement plan, paid time off, and more.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, or any other protected status. We are a VEVRAA Federal Contractor.