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CRA Loan Officer

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Citizens Bank
Per diem position
Listed on 2025-12-20
Job specializations:
  • Finance & Banking
    Banking & Finance, Financial Sales, Financial Consultant
  • Sales
    Banking & Finance, Financial Sales
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Description

At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Primary

Responsibilities
  • Maintain 55% of your overall business as CRA eligible and create 8 preapprovals/prequals per month.
  • Conduct 12 homebuyer seminars per year in designated MSA’s and report out on referrals from those organizations; the PSM should attend 6 seminars a year with CRA LO.
  • Conduct and participate in mortgage lunch and learn. 1 per month.
  • Work with Low and Moderate income (LMI) branches in their MSA to educate on CRA mortgage products to generate referrals ( if you are assigned branches).
  • Work closely with the Community Development Market manager in your market to participate in CRA related events (Housing Fairs, etc).
  • Volunteer to be on a Board or committee of a not for profit.
  • Schedule on call days with Community Development Market managers (CDMMs) 1 per quarter.
Qualifications, Education, Certifications and/or Other Professional Credentials
  • BA/BS degree or equivalent experience in residential mortgage sales preferred.
  • Three plus years of retail residential mortgage sales experience.
  • Documented residential mortgage loan volume in the past 12 months of $12 million (minimum).
  • Established relationships with local referral networks.
  • Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences.
  • Strong computer skills and experience utilizing laptop technology.
  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule:

    Monday through Friday
Pay Transparency

Commissioned based. Individuals in this role have historically earned between $ - $ per year, based on performance and productivity against commission plan parameters. A component of that compensation includes salary ranging between $45,000.00 - $55,000.00 per year.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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