Accounting Clerk

Job Description

The Accounting Clerk is responsible for assisting the Finance team in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Raffles Hotels Standard Operating Procedures; and safeguarding owners / investors assets. For this role, the duties include supporting accounts receivable, accounts payable and reconciliation, income audit, and acting as cashier to verify receipts and deposits.

• Perform clerical work, creating and maintaining spreadsheets
• Review Income Audit report daily
• Prepare accounts payable invoices for processing.
• Process accounts payable payments weekly via financial systems.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
• Collect and reconcile vendor statement on a weekly basis.
• Monitor, prepare, and communicate financial reports in accordance with Raffles Hotels required due dates.
• Perform general cashier duties for the property.
• Liaise with the accounting support team in charge of processing AP invoices and month end process.
• Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and / or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Finance Department.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and / or guest experience

• College courses in an associated or related field and / or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel required)
• Previous accounting experience preferred
• Knowledge of PMS Opera Cloud preferred

• Long hours sometimes required.
• Sedentary work, exerting up to 25 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.

• Hourly Wage :
  Intro rate at $28.80- wage after 90-day probationary period at $32.00
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Excellent Company benefits including medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities