Manager, Capital Markets Investment Operations

BAIN CAPITAL OVERVIEWWith approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets.

Today, our team includes 1,980+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit:
Bain Capital.

KEY RESPONSIBILITIES Responsible for providing world class operational support for the investor relations, finance, and fund management teams across Bain Capital Credit teams

Lead all aspects of the investment operations, with primary focus on the reconciliation functions, for the Credit businesses across multiple investment strategies and asset classes: not limited to, syndicated bank loans, bonds, structured products, collateralized loan obligations

Manage and oversee the day-to-day work of a global team – both internal and external teams – setting priorities and ensuring consistent quality, timeliness, and accuracy across all deliverables

Build, manage and enhance relationships with internal clients and external partners, including agent banks, trading counter parties, administrators and custodians

Own the ongoing relationship with CLO trustees, ensuring service levels, reporting timelines, and data quality expectations are consistently met Develop, modify and manage workflows and procedures designed to increase controls and improve efficiency

Oversee the accuracy of daily/monthly reconciliation of cash and positions between internal books/records and trustee statements across CLOs and structured products, resolving discrepancies with trustees, third parties, and internal teams

Lead break resolution and analysis for outstanding reconciliation items, driving timely root cause identification and remediation

Track and report key reconciliation metrics, including break volume, age, materiality, and resolution time to senior management

Lead root cause analysis of data quality issues related to specific investment strategies and assets

Oversee the accuracy of loan servicing activity for bank loan positions, including funding, paydowns, rollovers, and interest rate resets, by comparing internal records to trustee and agent data Oversee the accuracy of loan-level data, including spreads, maturities, and amortization schedules, maintained in portfolio accounting systems relative to agent and trustee sources

Oversee corporate actions processing, including amendments, extensions, repricings, and refinancings, affecting loan positions, validating accuracy against agent and trustee records

Oversee interest and principal waterfall calculations, validating distribution amounts against trustee calculations ahead of payment dates

Manage the…