Senior Investment Operations Analyst, Private Markets
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-11-01
Listing for:
Manulife
Full Time
position Listed on 2026-11-01
Job specializations:
-
Finance & Banking
Financial Compliance, Banking & Finance, Banking Operations, Financial Analyst
Job Description & How to Apply Below
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.
Position Responsibilities- Support the end-to-end operational lifecycle of private market investments, including capital calls, distributions, investment fundings, expense payments, reimbursements, and other cash movements such as tax payments, management fees, and interest payments.
- Request, validate, and coordinate complex investment and cash transactions, ensuring appropriate supporting documentation, approvals, and compliance with established operational controls.
- Manage and monitor fund and investment cash activity, including bank account balances, incoming and outgoing wires, internal transfers, and deal fundings. This includes monitoring LP/GP capital call receipts and processing distributions across various bank accounts.
- Coordinate wire activity and payment processing, including preparation of wire directives, verification of payment instructions, and adherence to segregation-of-duties and approval controls.
- Perform portfolio, cash, and transaction reconciliations and independently lead timely investigation and resolution of operational breaks, discrepancies, and transaction issues with internal teams, custodians, administrators, banks, and other counter parties, often under tight deadlines.
- Coordinate corporate action elections with portfolio managers and custodian banks, ensuring selections and instructions are communicated and processed accurately and within required deadlines.
- Support banking and liquidity activities, including account administration, cash monitoring, banking platform access, and coordination with custodians and banking partners.
- Coordinate operational activities related to fund credit facilities and letters of credit, including funding requirements, fees, compliance documentation, and related reporting. Monitor fund liquidity and assess upcoming funding requirements to determine whether activities can be funded with available cash or require borrowing under the applicable credit facility.
- Partner closely with investment teams, fund administrators, custodians, Treasury, Finance, Infrastructure Operations, and front office teams to support the timely and accurate execution of investment activities.
- Monitor operational risks and maintain a strong control environment, including segregation of duties, bank portal entitlements, transaction approvals, documentation standards, and audit and compliance support.
- Lead or participate in process improvements, automation, system enhancements, and implementation of new operational workflows to increase efficiency, strengthen controls, and reduce operational risk.
- Develop, maintain, and enhance operating procedures, controls, and process documentation across Private Markets Investment Operations, including documentation for new and evolving processes.
- Serve as a subject matter resource and escalation point, providing guidance and cross-training to team members and supporting consistent application of operational processes and controls.
Required Qualifications:
- Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
- 5+ years of experience in investment operations, fund administration, investment accounting, portfolio reporting, or alternative investment operations.
- Experience supporting Private Equity, Private Credit, Infrastructure, Real Estate, or other private market investment strategies preferred.
- Strong understanding of capital calls, distributions, investment accounting, partnership structures, and investment lifecycle events.
- Experience working with investment managers, custodians,…
Position Requirements
10+ Years
work experience
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