Client Service Supervisor-ETF

We are experiencing growth in the ETF business as the industry is also seeing growth in the ETF market.

Join a diverse team with a fast-paced challenging environment. We believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens, and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands an innovative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in by providing trusted value to client service.

Join us as a Client Service Supervisor ETF Team. Brown Brothers Harriman is currently recruiting Client Service Supervisor to join our ETF Operations Team. In this role you will be the escalation point for complex client inquiries, be responsible for high client service, PCF operations, and for managing a team.

ETF Operations subject matter expertise is important for this role. You will be dealing with clients helping to resolve ETF Operations related inquiries as well as managing junior staff to ensure deadlines are being met. You will also be validating and analyzing NAV impacts in order to ensure that the ETF Portfolio Composition File (PCF) is calculated accurately on a nightly basis.

Understanding corporate action processing and trade processing is relevant as well.

• Strong ETF/fund accounting background
• Understanding of Corporate Actions
• Have a risk mindset
• Excellent communication skills
• Excellent organization skills
• Balance best practice with practical solutions
• Strong technical ability

• Strong client service and relationship management skills
• BS/BA degree (finance or accounting related concentration preferred), and/or equivalent work experience.
• Strong fund accounting experience and knowledge.
• ETF experience is a plus.
• Managing or supervisory experience preferred

$65,000 - $90,000 Base Salary + Annual Target Bonus

BBH's total rewards package recognizes your contributions with more than just a paycheck- providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development - so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice - creating success that lasts.

No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can…