FCM - Global Pricing Manager - Boston, MA

FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses.

Ranked as one of the world's top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience.

Established in June 2004, FCM has been named World's Best Travel Management Company for eight years running at the World Travel Awards.

Join FCM as our Global Corporate Pricing Manager and help shape the commercial future of one of the world's leading travel management companies. Reporting to the Global FCM CFO, this role will lead the global pricing function, driving pricing strategy, governance, bid support, and commercial excellence across all FCM regions. You'll partner with senior global leaders, influence complex multinational deals, and develop innovative pricing approaches that support sustainable growth.

This is an exciting opportunity to combine strategic thinking, financial expertise, stakeholder influence, and leadership in a fast-paced global environment.

• Lead the global pricing function, ensuring customer pricing is commercially sound, accurate, consistent, and aligned with FCM's value proposition.
• Own delivery of commercial pricing solutions for multinational client bids and renewals across all regions.
• Oversee client-facing pricing documentation, internal contribution modelling, and executive summaries.
• Develop and execute FCM's global pricing strategy, adapting to regional market conditions and business priorities.
• Own market and competitor pricing intelligence, identifying opportunities and mitigating commercial risks.
• Develop and maintain a deep understanding of key revenue and cost drivers across regions.
• Establish and maintain global pricing governance frameworks, approval processes, and delegated authority structures.
• Partner with Sales, Operations, Technology, and Finance teams to structure and price complex multi-market opportunities.
• Act as the primary global pricing contact for internal stakeholders across regions.
• Provide pricing input into bid/no-bid decisions and support contract pricing compliance reviews.
• Own and maintain the global pricing model, ensuring accuracy, integrity, and version control.
• Present and defend pricing proposals during customer and procurement discussions.
• Define, monitor, and report on pricing performance KPIs, including contribution margin, discount leakage, and bid win rates.
• Deliver executive-level pricing insights and recommendations to global leadership teams.
• Drive continuous improvement initiatives through AI, automation, and process enhancement.
• Develop pricing tools, templates, training programs, and best-practice resources.
• Build pricing capability across regional and global teams.
• Lead, coach, and develop regional pricing leads and analysts while promoting consistent global ways of working.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
• Other duties and tasks as assigned

• Significant experience (typically 5+ years) in pricing, commercial finance, or bid management within a global or multi-region business.
• Previous people leadership experience, including coaching and developing analysts or specialists.
• Strong expertise in advanced financial modelling using Microsoft Excel.
• Experience with scenario modelling, sensitivity analysis, model auditing, and version control.
• Strong analytical and commercial problem-solving skills.
• Experience developing and implementing pricing strategies and frameworks.
• Knowledge of pricing methodologies including value-based, cost-plus, and competitive pricing.
• Strong stakeholder management and influencing skills across senior leadership teams.
• Experience working across multiple regions, markets, and cultures.
• Ability to manage competing priorities and work independently in a global environment.
• Experience designing and implementing business processes and controls.
• Exposure to Power Query, VBA, pricing tools, or BI tools is desirable.
• Experience using AI and automation tools to improve efficiency is desirable.
• TMC or travel industry experience is desirable.
• Understanding of multinational RFP and bid…