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Public Information & Citizen Services Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Commonwealth Museum
Full Time position
Listed on 2026-10-07
Job specializations:
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

The Secretary of the Commonwealth's office in Massachusetts is seeking a Public Information Specialist within the Citizen Information Service Division. The role handles citizen inquiries via telephone, email, and mail, promoting accessibility and responsiveness across state government.

Staff are cross-trained to support other divisions as needed. Key duties include handling high-volume inquiries, maintaining resource directories, researching designated topics, and managing correspondence under

Join us at Commonwealth Museum as our next Public Information & Citizen Services Specialist in Boston, MA, United States.

We are currently recruiting a Public Information & Citizen Services Specialist for our team in Boston, MA, United States.

This is an excellent role to take on the Public Information & Citizen Services Specialist role at Commonwealth Museum.

As a Public Information & Citizen Services Specialist, you will play an important part at Commonwealth Museum in Boston, MA, United States.

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