Student Health Liaison

Job Description:

Under the supervision of the Associate Director, Student Wellness, Promotion, and Services, the Student Health Liaison is primarily responsible for supporting the programmatic and administrative efforts for Student Wellness Promotion and Services (SWPS). This position works in collaboration with the counseling professional staff, case management staff, administrative staff, contracted wellness service providers, graduate interns, and student employees (Peer Wellness Educators). Collectively, this position works to deliver essential holistic wellness education and resource information to a diverse community of student musicians, dancers and actors.
The Student Health Liaison works collaboratively with other members of Health and Wellness teams to develop community-wide messaging and outreach to increase access to health services, promote healthy choices, and prevent negative health consequences.
This position will be cross-trained to support operational processes related to health services (e.g., health insurance compliance, immunizations compliance, counseling referrals, medical withdrawals/returns).
** Job Description
**** MINIMUM

JOB QUALIFICATIONS:

** Bachelor’s level public health, social work, counseling, education, health sciences, or equivalent experience.  Masters preferred.  Experience working in a college, university or healthcare environment preferred. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.
** ESSENTIAL FUNCTIONS/

PRIMARY DUTIES AND RESPONSIBILITIES:

** Coordinate the administrative aspects of the SWPS staff office, including but not limited to: reserving spaces for on-campus wellness classes, events, clinics and programs; managing the online appointment booking software for wellness services; assisting the contracted wellness service providers with administrative and technical needs; monitoring and ordering supplies; processing payments for providers and vendors.

Collaborate with the Health and Wellness staff on the coordination and delivery of wellness campaigns, programs, and services. For example, wellness coaching, BASICS, and other services.

Provide frontline support and system navigation for the Health and Wellness satellite offices, which may include assisting walk-in Berklee community members with questions, receiving and greeting visitors, assisting students in making wellness service appointments, providing referral assistance to the institution’s contracted health care facility, assisting students with basic questions about immunizations and the student health insurance plan and elevating inquiries to the appropriate staff member as necessary, answering phone calls, and monitoring and assisting in responding to office email and social media accounts.

Support development of training manuals for Peer Wellness Educators.

Assist in managing, creating, and maintaining all Health and Wellness webpages, creating all event communications, newsletter submissions, social media accounts, print materials, student mailing list, programming calendar, and coordinate all communications from the Health and Wellness staff office.  Continually identify and monitor emerging student resource and informational needs as it relates to wellness, and implement appropriate strategies for addressing those needs.

Assist with utilization and trend data collection and assessment. Assist the Director, Health and Wellness Services, the Associate Dean, Health and Wellness and Counseling on special projects, such as those specifically related to the donor-funded Reach Out initiative program.

Represent Health and Wellness at outreach programs and events. Participate in departmental, divisional and college-wide committees.

Serve as a member of the response team for public health outbreaks and concerns. Other duties as assigned.
** KNOWLEDGE, SKILLS, AND ABILITIES

REQUIRED:

*
* ** Required Knowledge, Skills, and Abilities:
** Bachelor’s degree in public health, social work, counseling, education, health sciences, or equivalent experience.

Ability to work in a…