MGH Transplant Surgery Assistant

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The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Join our transplant surgery team in a vital administrative support role! This position focuses on keeping operations organized and efficient through:
Calendar and on-call schedule management  Coordination of workshops, itineraries, and catering  Occasional backup for surgical or patient scheduling    If you’re detail-oriented, proactive, and thrive in a dynamic healthcare environment, we’d love to hear from you!
** Job Summary
** Summary    Performs administrative functions to support smooth and efficient clinical service operations. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.
Essential Functions    
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
-Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
-Provides functional guidance to Office and Practice Assistants.
-In conjunction with Supervisor oversees daily activities of practice staff.
-May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
** Qualifications
* * Education  High School Diploma or Equivalent required      No    Experience  office experience 3-5 years required    Knowledge,

Skills and Abilities

- Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.  - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.  - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.  

- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.  - Managing one's own time and the time of others.  - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.  

- Ability to proofread and edit written documents.
** Additional Job Details (if applicable)
**** Remote Type
** Hybrid
* * Work Location
** 55 Fruit Street
** Scheduled Weekly Hours
** 40
* * Employee Type
** Regular
* * Work Shift
** Day (United States of America)
** Pay Range**$18.99 - $27.17/Hourly
** Grade
* * 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
** EEO Statement:
** The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity,…